Sea Ray Trusted Partners
How to Utilize Your Dealers
The information provided is for general informational purposes only. This information is based on the author’s personal experience and does not constitute financial or legal advice. You should consult with a professional and/or conduct your own independent research to verify any information in this post prior to making a financial decision or otherwise.
Advice for seeking assistance from your Sea Ray dealer
Purchasing a boat is just the beginning of your ownership experience. You’ll need to keep up with regular service needs and repairs and the best place to go for boat maintenance is your dealer.
What to ask your boat dealer:
Plan ahead when you buy your new Sea Ray boat and ask your dealer specific questions about ongoing maintenance. Find out when their service department is open. For example, if you need service on weekends, check to make sure it’s available. If you can’t meet their schedule, ask if they pick up and deliver for service and repair.
Ask whether their technicians are certified and how long they’ve been working there. Longevity and training are two good signs. When dropping off your boat, always ask how long it will take and whether you’ll receive updates if anything changes.
Finally, ask if the dealer provides winter layup service and storage. Dealers know the equipment on your boat and have connections in the industry to get genuine parts quickly, so they’re hands down, the best place where to get your boat serviced.
When to call your dealer:
Calling a dealer for technical assistance isn’t just for when something goes wrong. Regular service intervals are specified for your boat just like they are for your car. Check your owner’s manual for maintenance requirements and don’t forget winter decommissioning and spring commissioning that are two great times to address small issues that may require multiple kinds of technicians.
Finding a marine service technician should start with your dealer. Even if they don’t have the techs to address your situation or their schedule is full, they can point you to their reputable connections in the local area. You don’t want to leave your Sea Ray boat in the hands of just anyone so ask your dealer for a list of vetted resources who can do everything from fixing gelcoat or vinyl to replacing a bilge pump.
Sometimes your dealer will be able to assist with diagnostics or troubleshooting for a specific issue but may refer you to a specialist in the area for more focused work. You can also search the American Boat and Yacht Council (ABYC) database for qualified marine service providers. Chances are the list will lead right back to your Sea Ray dealer’s service department.
Dealers tend to give preferential treatment (and better schedules) to the people who bought from them over those who didn’t, so you’ll be ahead when you work with your dealer to ensure that your Sea Ray is always ready to head out.
This website does not provide financial or legal advice. The information available on this website is provided for general informational and educational purposes only and is not a substitute for professional advice. You should consult with the appropriate professionals prior to making any financial decisions. YOUR USE OR RELIANCE ON ANY OF THE INFORMATION PROVIDED HEREIN IS SOLELY AT YOUR OWN RISK. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OR RELIANCE ON ANY INFORMATION PROVIDED.
Options and features mentioned subject to change. Please confirm availability of all accessories and equipment with an authorized Sea Ray dealer.